Red Velvet Kitten Heels Pumps
Lining and sole: Fine Leather
Cushioning: Double padded sole and back for some extra comfort to avoid blisters
Note: Product color may slightly vary due to photographic lighting sources or your screen setting. Any imperfections found are not a manufacturing flaw but attributed to the uniqueness and quality of each handmade product.
How to measure
You can refer to our size chart to select your perfect jutti size. If you are confused about what size to order, measure your feet. Draw the outline of your foot on a piece of paper. Measure the distance between your big toe and your heel in centimeters (cms). Refer to the Size Chart and match your feet size to the length (cms) column to figure out your perfect jutti size.
RETURNS & EXCHANGE
Eligibility:
- To be eligible for a return or exchange, the item must be in its original condition, unused, and in the same packaging as when it was received.
- Returns and exchanges must be initiated within 3 days from the date of delivery.
Returns:
- If you wish to return an item, please contact our customer support team at customercare@solesaga.com or +91-9158430033 to request a return authorization
- Once your return is authorized, you will be provided with instructions on how to proceed with the return.
- The return shipping costs will be the responsibility of the customer, unless the return is due to a mistake on our part (e.g., wrong item shipped).
- Upon receiving the returned item and verifying its condition, we will issue a credit note within 5 business days. The credit note will be tagged along with your account for future purchases.
Exchanges:
- If you would like to exchange an item for a different size, color, or style, please contact our customer support team at customercare@solesaga.com or +91-9158430033 to initiate the exchange process.
- Our customer support team will provide you with instructions on how to return the original item.
- Once we receive the returned item and verify its condition, we will process the exchange and ship the requested replacement item to you.
Non-Returnable and Non-Exchangeable Items:
- Personalized or custom-made items are also non-returnable and non-exchangeable, except in cases of defects or errors.
- Damaged or Defective Items:
- If you receive a damaged or defective item, please contact our customer support team immediately.
- We may request additional information, such as photos or a detailed description of the issue, to assist with the resolution process.
- Depending on the situation, we will offer a refund, exchange, or provide a replacement for the damaged or defective item.
Our Packaging
All our pairs come in beautiful hard cover boxes carefully wrapped in butter paper. Additionally, you will also find a care card, jute bag and a silica gel sachet.
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Quality CHECK BEFORE DISPATCH
Quality Assurance at Sole Saga:
At Sole Saga, we hold a steadfast commitment to delivering impeccable craftsmanship and ensuring that each product we offer exemplifies the highest standards of quality.
Artisan Craftsmanship:
The heart of our quality assurance lies in the hands of our skilled artisans.
Satisfaction Guarantee:
We stand firmly behind the quality of our products.
Lightweight Mojaris:
Step into comfort and style with our collection of lightweight Mojaris. Crafted with precision and care, these Mojaris offer a feather-light feel without compromising on the traditional charm. Perfect for every occasion, experience the joy of dancing through life in comfort and elegance.
Exquisite Handcrafted Mojaris:
Indulge in the artistry of our handcrafted mojdis, where every stitch tells a story. Meticulously created by skilled artisans, these Mojaris encapsulate the essence of Indian heritage. Elevate your style with footwear that embodies tradition, comfort, and sophistication.
Need help?
Frequently Asked Questions
Order
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
You can contact us through our contact page! We will be happy to assist you.